Our Founders

Deirdre and Graham Robertson

Founders – Gateway Customs Broker and Transborder Services Inc.

Deirdre and Graham Robertson are the visionary founders of Gateway Customs Broker and Transborder Services Inc., a company dedicated to simplifying border crossings for small businesses and farmers. With a focus on exceptional service, they have built a legacy of trust and efficiency in the customs brokerage industry.

Deirdre’s professional journey began in her early 20s within the brokerage sector, where she skillfully navigated numerous industry changes. Driven by a passion for empowering others, she chose entrepreneurship over the corporate world, founding Gateway to help small businesses overcome challenges. Her dedication to service was evident from the start, as the company grew primarily through word-of-mouth referrals from satisfied clients.

Graham, with a lifetime of experience in the civil service, played a crucial role in supporting Deirdre as she launched the business. His expertise in taxation and administration, coupled with his problem-solving skills, helped establish a solid foundation for Gateway. In its early days, Graham often assisted in clearing shipments, exemplifying the teamwork that defines their partnership.

Deirdre’s independent spirit led her to forgo traditional education in favor of early employment, shaping her into a determined entrepreneur. Graham, who immigrated from Glasgow to Canada in 1951, also chose work straight out of high school, beginning as a draftsman before moving into property assessment. Their shared experiences fostered a deep commitment to their family and business goals.

Together, they embraced personal interests that reflect their values. Deirdre, raised in Lambton County, enjoyed boating and convertible cars, while Graham’s love for adventure and learning found expression in his hobby farm and horses. Their commitment to family and community was a guiding principle in their lives.

At Gateway Customs Broker, Deirdre’s mission was to ensure seamless border crossings, a vision that has been realized through unwavering dedication and customer satisfaction. Graham’s administrative insights further strengthened the company’s operations.

Today, Deirdre and Graham’s efforts continue to inspire our growing team, ensuring that Gateway remains a trusted partner for small businesses and farmers in achieving success. Their legacy of resilience, teamwork, and commitment to service stands as a testament to their shared journey.